Frequently asked questions (FAQ)

1. What is Oversly's sizing like?

Our oversized t-shirts are designed with a relaxed, loose fit to ensure comfort and style. We offer a range of sizes to suit all body types. Please refer to our size guide on each product page for specific measurements to find the perfect fit for you.

2. How do I care for my Oversly t-shirt?

To keep your Oversly t-shirt looking its best, we recommend machine washing it in cold water with similar colors. Avoid using bleach, and tumble dry on low or air dry to maintain its shape and fabric quality.

3. Do you ship internationally?

Yes! We currently offer shipping to the following countries:

Australia

Canada

China

Germany

Japan

Russia

Sri Lanka

United Kingdom

United States

We are working hard to expand our services to additional international locations in the near future. Stay tuned for updates—we appreciate your patience and support as we grow!

4. Can I return or exchange my Oversly t-shirt?

We do not accept returns or exchanges for non-defective items. However, if your t-shirt is defective, damaged, or if your order is lost in transit, please contact us within 7 days of receiving your item, and we will gladly send a replacement or issue a refund. For more details, please refer to our Refund Policy.

5. How long will it take to receive my order?

Orders are processed and shipped within 1-3 business days. Delivery times vary depending on your location, but most Australian orders are delivered within 5-7 business days. You can track your order using the tracking number provided once your shipment is dispatched.

6. Can I cancel or modify my order after placing it?

Once an order is placed, we begin processing it immediately to ensure a quick delivery. Unfortunately, we cannot cancel or modify orders after they’ve been confirmed. Please double-check your order before completing your purchase.

7. How can I contact customer support?

If you have any questions or concerns, please feel free to reach out to our customer support team at overslystore@gmail.com. We strive to respond to all inquiries within 24 hours.

8. Are your t-shirts sustainable?

Yes! We are committed to sustainability and use eco-friendly materials and production methods to minimize our environmental impact. We believe fashion should not only be stylish but also responsible.

9. Do you offer gift cards?

At this time, we do not offer gift cards, but we are always looking for ways to improve and will keep you updated if this becomes available in the future.

10. How can I stay updated on new products and sales?

To stay up to date on new arrivals, sales, and promotions, we encourage you to subscribe to our newsletter or follow us on our social media channels. Be the first to know about exclusive offers and limited-edition releases!